OESD Return Policy
Physical Product Return Policy:
1) Only unopened products in new condition can be returned.
2) You must notify us within 7 days of the delivery date of any issues or problems with your order.
3) Send an email to firstname.lastname@example.org to receive a return authorization. We will not accept your product without a return authorization.
4) You must return the unopened product to our office within 30 days of the delivery date.
5) A restocking fee of 15% will be charged.
6) As long as all conditions are met, a refund will be issued.
Downloadable Product Return Policy:
All downloaded designs are non-refundable. No refunds will be issued.